COVID-19 UPDATE

Jorvik Physiotherapy is open for ‘face-to-face’ consultations. However, we have implemented a few changes to minimise risk for you and us.

Booking an appointment:

• All clients who would like a ‘face-to-face’ physiotherapy appointment must be free of Covid-19 symptoms, should not be isolating and not be in a risk group.  Please contact us to discuss the process and risks.  Virtual sessions can be arranged in case the risk for you or us is deemed to high.

Before you attend you are kindly requested to:

• bring a mask
  
• bring your own additional clothing to enable us to assess you e.g. short, sleeveless top, depending on the area being assessed

During you visit, it is important that you:

• come alone if possible – under 16s will need to be accompanied (please inform us)
• you will be asked to complete a consent form. If you attend with a chaperone then they will also need to complete the form – please inform us in this case.
• use the available handgel on entering and leaving the practice
• wear your mask
• wait in the separate waiting area and leave the door open

please note:

• the toilet is not available for use
• the physiotherapist will wear a mask, gloves and apron
• contactless payment is available and preferred
• the practice will not be open for ‘walk in’ appointments or enquiries

Please do not attend if you have:

• a high temperature – this means you feel hot to touch on your chest or back
• a new continuous cough – this means coughing a lot for more than an hour , or 3 or more coughing episodes in 24 hours (if you usually cough, it may be worse than usual)
• a loss or change to your sense of smell or taste – this means you’ve noticed you cannot smell or taste anyhthing. or things smell or taste differently to normal

please check NHS website for further information